We called our ISP (NET) in Rio and were told we needed to reconfigure our computers and to call GigaLink, our provider in Friburgo - HOW COULD IT BE GigaLink's PROBLEM?
Two weeks ago, we came to Rio with intent to make time to find a solution. Poor Camillo, I think he finally believed me that it had nothing to do with our computers, but only after I resorted to yelling at the man. You just can't believe everything they tell, it didn't make sense that it was our problem. He called NET again - and again through some type of 'pinging' they determined that there 'was nothing wrong with THEIR connection - AGAIN someone would come out on Saturday - FOUR days later.
Can you understand this? ..... Can You?